{"id":12731,"date":"2026-05-05T13:22:16","date_gmt":"2026-05-05T11:22:16","guid":{"rendered":"https:\/\/eclipseglassesspain.com\/?page_id=12731"},"modified":"2026-05-05T13:35:47","modified_gmt":"2026-05-05T11:35:47","slug":"3016-politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/eclipseglassesspain.com\/fr\/3016-politique-de-remboursement\/","title":{"rendered":"3016-Politique de remboursement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12731\" class=\"elementor elementor-12731 elementor-7869\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf32269 e-flex e-con-boxed e-con e-parent\" data-id=\"bf32269\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2148638 pge-bnr e-flex e-con-boxed e-con e-child\" data-id=\"2148638\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c28ca9 elementor-widget elementor-widget-heading\" data-id=\"1c28ca9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique de remboursement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2019245 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2019245\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3302961 e-flex e-con-boxed e-con e-parent\" data-id=\"3302961\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9aac8b9 e-con-full e-flex e-con e-child\" data-id=\"9aac8b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5d1e6f elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f5d1e6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Chez Spectrum, notre objectif est de vous permettre de profiter pleinement de la prochaine \u00e9clipse solaire. Dans la mesure du possible, nous privil\u00e9gions l\u2019envoi d\u2019un remplacement. Toutefois, si vous le pr\u00e9f\u00e9rez, nous pouvons proposer un remboursement total ou partiel dans les situations suivantes.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dd0434 elementor-widget elementor-widget-heading\" data-id=\"0dd0434\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Commande non livr\u00e9e<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17905b2 elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"17905b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Si votre commande n\u2019arrive pas en raison d\u2019un probl\u00e8me imputable au transporteur et que l\u2019adresse fournie \u00e9tait correcte, nous vous proposerons volontiers un remplacement ou un remboursement.<\/p>\n<p>Veuillez noter que le client est responsable de l\u2019exactitude de l\u2019adresse de livraison. En cas d\u2019erreur ou d\u2019adresse incompl\u00e8te emp\u00eachant la livraison, aucun remboursement ne pourra \u00eatre accord\u00e9. Une r\u00e9exp\u00e9dition pourra \u00eatre organis\u00e9e aux frais du client.  <\/p>\n<p>En cas d\u2019absence lors de la livraison, le colis peut \u00eatre d\u00e9pos\u00e9 dans la bo\u00eete aux lettres ou dans un point relais. Une preuve de livraison (photo) ou des instructions de retrait vous seront communiqu\u00e9es. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df8963f elementor-widget elementor-widget-heading\" data-id=\"df8963f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Commande endommag\u00e9e<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-968c2ea elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"968c2ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Si votre commande arrive endommag\u00e9e, nous proposerons soit un remplacement des articles concern\u00e9s, soit un remboursement partiel.<\/p>\n<p>Merci de <a href=\"https:\/\/eclipseglassesspain.com\/fr\/2012-contactez-nous\/\">nous contacter <\/a>rapidement en fournissant des photos du dommage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4513850 elementor-widget elementor-widget-heading\" data-id=\"4513850\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Droit de r\u00e9tractation et retours<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1078d03 elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1078d03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous disposez d\u2019un d\u00e9lai de 14 jours calendaires apr\u00e8s r\u00e9ception pour vous r\u00e9tracter.<\/p>\n<p>Cependant :<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b398cea elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b398cea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" viewBox=\"0 0 36 36\" fill=\"none\"><g clip-path=\"url(#clip0_214_165)\"><path d=\"M35.4012 18.0001C35.4012 27.9793 27.0072 35.9923 16.8924 35.3659C8.22601 34.8289 1.17241 27.7753 0.636014 19.1089C0.009014 8.9941 8.02201 0.600098 18.0012 0.600098C20.742 0.600098 23.337 1.2325 25.6452 2.3647C26.2638 2.6683 26.4906 3.4387 26.1492 4.0375L26.1468 4.0417C25.8312 4.5949 25.1424 4.8007 24.5712 4.5193C22.2804 3.3913 19.6614 2.8423 16.8972 3.0397C9.63721 3.5575 3.70801 9.3805 3.06181 16.6303C2.25781 25.6537 9.48901 33.2275 18.3996 32.9947C26.0304 32.7955 32.4 26.7439 32.9586 19.1311C33.1038 17.1535 32.8656 15.2389 32.2992 13.4737C32.1198 12.9139 32.3808 12.3097 32.9064 12.0469C33.5628 11.7187 34.3674 12.0469 34.59 12.7459C35.1168 14.4025 35.4012 16.1677 35.4012 18.0001Z\" fill=\"#FBC35D\"><\/path><path d=\"M9.2462 13.4833L18.7346 26.3215C19.451 27.2911 20.909 27.2071 21.5132 26.1619L35.2244 2.42709C35.9384 1.19109 34.3094 -0.0515121 33.338 0.988888L19.0532 16.2901L10.7648 11.7025C9.6446 11.0827 8.4806 12.4471 9.2462 13.4833Z\" fill=\"#E95900\"><\/path><\/g><defs><clipPath id=\"clip0_214_165\"><rect width=\"36\" height=\"36\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Les lunettes d\u2019\u00e9clipse sont des \u00e9quipements de protection individuelle destin\u00e9s \u00e0 l\u2019observation solaire.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" viewBox=\"0 0 36 36\" fill=\"none\"><g clip-path=\"url(#clip0_214_165)\"><path d=\"M35.4012 18.0001C35.4012 27.9793 27.0072 35.9923 16.8924 35.3659C8.22601 34.8289 1.17241 27.7753 0.636014 19.1089C0.009014 8.9941 8.02201 0.600098 18.0012 0.600098C20.742 0.600098 23.337 1.2325 25.6452 2.3647C26.2638 2.6683 26.4906 3.4387 26.1492 4.0375L26.1468 4.0417C25.8312 4.5949 25.1424 4.8007 24.5712 4.5193C22.2804 3.3913 19.6614 2.8423 16.8972 3.0397C9.63721 3.5575 3.70801 9.3805 3.06181 16.6303C2.25781 25.6537 9.48901 33.2275 18.3996 32.9947C26.0304 32.7955 32.4 26.7439 32.9586 19.1311C33.1038 17.1535 32.8656 15.2389 32.2992 13.4737C32.1198 12.9139 32.3808 12.3097 32.9064 12.0469C33.5628 11.7187 34.3674 12.0469 34.59 12.7459C35.1168 14.4025 35.4012 16.1677 35.4012 18.0001Z\" fill=\"#FBC35D\"><\/path><path d=\"M9.2462 13.4833L18.7346 26.3215C19.451 27.2911 20.909 27.2071 21.5132 26.1619L35.2244 2.42709C35.9384 1.19109 34.3094 -0.0515121 33.338 0.988888L19.0532 16.2901L10.7648 11.7025C9.6446 11.0827 8.4806 12.4471 9.2462 13.4833Z\" fill=\"#E95900\"><\/path><\/g><defs><clipPath id=\"clip0_214_165\"><rect width=\"36\" height=\"36\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pour des raisons de s\u00e9curit\u00e9 et d\u2019hygi\u00e8ne, nous ne pouvons accepter les retours de produits ouverts ou dont l\u2019emballage a \u00e9t\u00e9 alt\u00e9r\u00e9.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" viewBox=\"0 0 36 36\" fill=\"none\"><g clip-path=\"url(#clip0_214_165)\"><path d=\"M35.4012 18.0001C35.4012 27.9793 27.0072 35.9923 16.8924 35.3659C8.22601 34.8289 1.17241 27.7753 0.636014 19.1089C0.009014 8.9941 8.02201 0.600098 18.0012 0.600098C20.742 0.600098 23.337 1.2325 25.6452 2.3647C26.2638 2.6683 26.4906 3.4387 26.1492 4.0375L26.1468 4.0417C25.8312 4.5949 25.1424 4.8007 24.5712 4.5193C22.2804 3.3913 19.6614 2.8423 16.8972 3.0397C9.63721 3.5575 3.70801 9.3805 3.06181 16.6303C2.25781 25.6537 9.48901 33.2275 18.3996 32.9947C26.0304 32.7955 32.4 26.7439 32.9586 19.1311C33.1038 17.1535 32.8656 15.2389 32.2992 13.4737C32.1198 12.9139 32.3808 12.3097 32.9064 12.0469C33.5628 11.7187 34.3674 12.0469 34.59 12.7459C35.1168 14.4025 35.4012 16.1677 35.4012 18.0001Z\" fill=\"#FBC35D\"><\/path><path d=\"M9.2462 13.4833L18.7346 26.3215C19.451 27.2911 20.909 27.2071 21.5132 26.1619L35.2244 2.42709C35.9384 1.19109 34.3094 -0.0515121 33.338 0.988888L19.0532 16.2901L10.7648 11.7025C9.6446 11.0827 8.4806 12.4471 9.2462 13.4833Z\" fill=\"#E95900\"><\/path><\/g><defs><clipPath id=\"clip0_214_165\"><rect width=\"36\" height=\"36\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Une fois ouvert, le filtre solaire ne peut plus \u00eatre garanti comme s\u00fbr et le produit ne peut pas \u00eatre remis en vente.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55ff09f elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"55ff09f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En pratique, un remboursement n\u2019est possible que si le produit est retourn\u00e9 non ouvert et dans son \u00e9tat d\u2019origine.<br\/><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de remboursement Chez Spectrum, notre objectif est de vous permettre de profiter pleinement de la prochaine \u00e9clipse solaire. Dans [&hellip;]<\/p>\n","protected":false},"author":58,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-12731","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eclipseglassesspain.com\/fr\/wp-json\/wp\/v2\/pages\/12731","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eclipseglassesspain.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eclipseglassesspain.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eclipseglassesspain.com\/fr\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/eclipseglassesspain.com\/fr\/wp-json\/wp\/v2\/comments?post=12731"}],"version-history":[{"count":4,"href":"https:\/\/eclipseglassesspain.com\/fr\/wp-json\/wp\/v2\/pages\/12731\/revisions"}],"predecessor-version":[{"id":13877,"href":"https:\/\/eclipseglassesspain.com\/fr\/wp-json\/wp\/v2\/pages\/12731\/revisions\/13877"}],"wp:attachment":[{"href":"https:\/\/eclipseglassesspain.com\/fr\/wp-json\/wp\/v2\/media?parent=12731"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}