{"id":13883,"date":"2026-05-05T13:22:16","date_gmt":"2026-05-05T11:22:16","guid":{"rendered":"https:\/\/eclipseglassesspain.com\/7016-refund-policy\/"},"modified":"2026-05-05T13:49:16","modified_gmt":"2026-05-05T11:49:16","slug":"7016-refund-policy","status":"publish","type":"page","link":"https:\/\/eclipseglassesspain.com\/pt-pt\/7016-refund-policy\/","title":{"rendered":"7016-Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13883\" class=\"elementor elementor-13883 elementor-7869\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf32269 e-flex e-con-boxed e-con e-parent\" data-id=\"bf32269\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2148638 pge-bnr e-flex e-con-boxed e-con e-child\" data-id=\"2148638\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c28ca9 elementor-widget elementor-widget-heading\" data-id=\"1c28ca9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Reembolso<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2019245 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2019245\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3302961 e-flex e-con-boxed e-con e-parent\" data-id=\"3302961\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9aac8b9 e-con-full e-flex e-con e-child\" data-id=\"9aac8b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5d1e6f elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f5d1e6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Na Spectrum, o nosso objetivo \u00e9 garantir que possa desfrutar plenamente do pr\u00f3ximo eclipse solar. Sempre que poss\u00edvel, damos prefer\u00eancia ao envio de um produto de substitui\u00e7\u00e3o. No entanto, se preferir, podemos oferecer um reembolso total ou parcial nas situa\u00e7\u00f5es abaixo descritas.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dd0434 elementor-widget elementor-widget-heading\" data-id=\"0dd0434\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Encomenda n\u00e3o entregue<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17905b2 elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"17905b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Se a sua encomenda n\u00e3o for entregue devido a um problema do transportador e o endere\u00e7o fornecido estiver correto, teremos todo o gosto em oferecer uma substitui\u00e7\u00e3o ou reembolso.<\/p>\n<p>Tenha em conta que o cliente \u00e9 respons\u00e1vel por fornecer um endere\u00e7o correto. Em caso de erro ou informa\u00e7\u00e3o incompleta, n\u00e3o ser\u00e1 poss\u00edvel proceder ao reembolso. Poderemos reenviar a encomenda, sendo os custos suportados pelo cliente.  <\/p>\n<p>Se n\u00e3o estiver ningu\u00e9m dispon\u00edvel para receber a encomenda, esta poder\u00e1 ser deixada na caixa de correio ou num ponto de recolha. Receber\u00e1 uma prova de entrega (por exemplo, fotografia) ou instru\u00e7\u00f5es para levantamento. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df8963f elementor-widget elementor-widget-heading\" data-id=\"df8963f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Encomenda danificada<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-968c2ea elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"968c2ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Se a sua encomenda chegar danificada, oferecemos a substitui\u00e7\u00e3o dos itens afetados ou um reembolso parcial.<\/p>\n<p>Por favor, <a href=\"https:\/\/eclipseglassesspain.com\/contact-spectrum-eclipse-glasses\/\">contacte-nos <\/a>o mais rapidamente poss\u00edvel e envie fotografias do dano.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4513850 elementor-widget elementor-widget-heading\" data-id=\"4513850\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Direito de desist\u00eancia e devolu\u00e7\u00f5es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1078d03 elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1078d03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Disp\u00f5e de 14 dias consecutivos ap\u00f3s a entrega para desistir da compra.<\/p>\n<p>No entanto:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b398cea elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b398cea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" viewBox=\"0 0 36 36\" fill=\"none\"><g clip-path=\"url(#clip0_214_165)\"><path d=\"M35.4012 18.0001C35.4012 27.9793 27.0072 35.9923 16.8924 35.3659C8.22601 34.8289 1.17241 27.7753 0.636014 19.1089C0.009014 8.9941 8.02201 0.600098 18.0012 0.600098C20.742 0.600098 23.337 1.2325 25.6452 2.3647C26.2638 2.6683 26.4906 3.4387 26.1492 4.0375L26.1468 4.0417C25.8312 4.5949 25.1424 4.8007 24.5712 4.5193C22.2804 3.3913 19.6614 2.8423 16.8972 3.0397C9.63721 3.5575 3.70801 9.3805 3.06181 16.6303C2.25781 25.6537 9.48901 33.2275 18.3996 32.9947C26.0304 32.7955 32.4 26.7439 32.9586 19.1311C33.1038 17.1535 32.8656 15.2389 32.2992 13.4737C32.1198 12.9139 32.3808 12.3097 32.9064 12.0469C33.5628 11.7187 34.3674 12.0469 34.59 12.7459C35.1168 14.4025 35.4012 16.1677 35.4012 18.0001Z\" fill=\"#FBC35D\"><\/path><path d=\"M9.2462 13.4833L18.7346 26.3215C19.451 27.2911 20.909 27.2071 21.5132 26.1619L35.2244 2.42709C35.9384 1.19109 34.3094 -0.0515121 33.338 0.988888L19.0532 16.2901L10.7648 11.7025C9.6446 11.0827 8.4806 12.4471 9.2462 13.4833Z\" fill=\"#E95900\"><\/path><\/g><defs><clipPath id=\"clip0_214_165\"><rect width=\"36\" height=\"36\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Os \u00f3culos para eclipse s\u00e3o equipamentos de prote\u00e7\u00e3o individual para observa\u00e7\u00e3o solar direta.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" viewBox=\"0 0 36 36\" fill=\"none\"><g clip-path=\"url(#clip0_214_165)\"><path d=\"M35.4012 18.0001C35.4012 27.9793 27.0072 35.9923 16.8924 35.3659C8.22601 34.8289 1.17241 27.7753 0.636014 19.1089C0.009014 8.9941 8.02201 0.600098 18.0012 0.600098C20.742 0.600098 23.337 1.2325 25.6452 2.3647C26.2638 2.6683 26.4906 3.4387 26.1492 4.0375L26.1468 4.0417C25.8312 4.5949 25.1424 4.8007 24.5712 4.5193C22.2804 3.3913 19.6614 2.8423 16.8972 3.0397C9.63721 3.5575 3.70801 9.3805 3.06181 16.6303C2.25781 25.6537 9.48901 33.2275 18.3996 32.9947C26.0304 32.7955 32.4 26.7439 32.9586 19.1311C33.1038 17.1535 32.8656 15.2389 32.2992 13.4737C32.1198 12.9139 32.3808 12.3097 32.9064 12.0469C33.5628 11.7187 34.3674 12.0469 34.59 12.7459C35.1168 14.4025 35.4012 16.1677 35.4012 18.0001Z\" fill=\"#FBC35D\"><\/path><path d=\"M9.2462 13.4833L18.7346 26.3215C19.451 27.2911 20.909 27.2071 21.5132 26.1619L35.2244 2.42709C35.9384 1.19109 34.3094 -0.0515121 33.338 0.988888L19.0532 16.2901L10.7648 11.7025C9.6446 11.0827 8.4806 12.4471 9.2462 13.4833Z\" fill=\"#E95900\"><\/path><\/g><defs><clipPath id=\"clip0_214_165\"><rect width=\"36\" height=\"36\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Por raz\u00f5es de seguran\u00e7a e higiene, n\u00e3o podemos aceitar devolu\u00e7\u00f5es de produtos abertos ou cuja embalagem tenha sido manipulada.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" viewBox=\"0 0 36 36\" fill=\"none\"><g clip-path=\"url(#clip0_214_165)\"><path d=\"M35.4012 18.0001C35.4012 27.9793 27.0072 35.9923 16.8924 35.3659C8.22601 34.8289 1.17241 27.7753 0.636014 19.1089C0.009014 8.9941 8.02201 0.600098 18.0012 0.600098C20.742 0.600098 23.337 1.2325 25.6452 2.3647C26.2638 2.6683 26.4906 3.4387 26.1492 4.0375L26.1468 4.0417C25.8312 4.5949 25.1424 4.8007 24.5712 4.5193C22.2804 3.3913 19.6614 2.8423 16.8972 3.0397C9.63721 3.5575 3.70801 9.3805 3.06181 16.6303C2.25781 25.6537 9.48901 33.2275 18.3996 32.9947C26.0304 32.7955 32.4 26.7439 32.9586 19.1311C33.1038 17.1535 32.8656 15.2389 32.2992 13.4737C32.1198 12.9139 32.3808 12.3097 32.9064 12.0469C33.5628 11.7187 34.3674 12.0469 34.59 12.7459C35.1168 14.4025 35.4012 16.1677 35.4012 18.0001Z\" fill=\"#FBC35D\"><\/path><path d=\"M9.2462 13.4833L18.7346 26.3215C19.451 27.2911 20.909 27.2071 21.5132 26.1619L35.2244 2.42709C35.9384 1.19109 34.3094 -0.0515121 33.338 0.988888L19.0532 16.2901L10.7648 11.7025C9.6446 11.0827 8.4806 12.4471 9.2462 13.4833Z\" fill=\"#E95900\"><\/path><\/g><defs><clipPath id=\"clip0_214_165\"><rect width=\"36\" height=\"36\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Ap\u00f3s abertura, n\u00e3o \u00e9 poss\u00edvel garantir a integridade do filtro solar, pelo que o produto n\u00e3o pode ser revendido.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55ff09f elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"55ff09f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Na pr\u00e1tica, o reembolso s\u00f3 \u00e9 poss\u00edvel se o produto for devolvido fechado e no seu estado original.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Reembolso Na Spectrum, o nosso objetivo \u00e9 garantir que possa desfrutar plenamente do pr\u00f3ximo eclipse solar. Sempre que [&hellip;]<\/p>\n","protected":false},"author":58,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-13883","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eclipseglassesspain.com\/pt-pt\/wp-json\/wp\/v2\/pages\/13883","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eclipseglassesspain.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eclipseglassesspain.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eclipseglassesspain.com\/pt-pt\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/eclipseglassesspain.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=13883"}],"version-history":[{"count":1,"href":"https:\/\/eclipseglassesspain.com\/pt-pt\/wp-json\/wp\/v2\/pages\/13883\/revisions"}],"predecessor-version":[{"id":13884,"href":"https:\/\/eclipseglassesspain.com\/pt-pt\/wp-json\/wp\/v2\/pages\/13883\/revisions\/13884"}],"wp:attachment":[{"href":"https:\/\/eclipseglassesspain.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=13883"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}